TeleNav Track Success Stories
If you have a mobile workforce, TeleNav Track is your key to higher productivity, profits and customer satisfaction.
Select an industry below to see how TeleNav Track has helped our customers improve their bottom line.
Transportation
“Every second matters when life is at stake. We rely on TeleNav in these emergencies.”
Carilion Patient Transport Services (CPTS)
Emergency Response
Carilion Patient Transport Services (CPTS), a patient transport service, provides around-the-clock air and ground ambulance transportation to high-level trauma centers. TeleNav helps CPTS dispatch medical staff to emergencies 75 percent faster. This faster response time has given CPTS a competitive edge. CPTS enjoys the advantage of streamlined billing and reporting, too, because of TeleNav Track.
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“With an initial investment of just $6,500, we have increased our monthly revenue by over $150,000.”
C.R. England
Refrigerated Trucking
Delivering goods for DHL, Wal-Mart and other large retail companies, C.R. England needed to improve the way it tracked its trucking fleet, communicated with drivers and documented drivers' compliance with driving regulations. TeleNav Track was chosen for its scalability and the many services that solve the company's business needs.
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“We saw significant improvement in staff efficiency and added benefits for our customers by being better able to manage our field resources.”
1-800-Pack-Rat
Storage and Moving
TeleNav Track allows drivers to receive schedule changes while in the field on their handheld devices. Facility managers can also see in real time the status and driving speeds of any vehicle and compare its location and progress against the schedule.
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“Drivers are handed a mobile phone, and off they go.”
Peninsula Trucking
Trucking
The largest dedicated LTL (less than load) foliage carrier in all of Florida, Peninsula Trucking saves $65,000 per year in expenses, while increasing customer satisfaction, streamlining reporting and tracking processes with TeleNav Track.
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“TeleNav Track does everything that other GPS solutions do but at a much more reasonable cost.”
Powerline Freight Systems
Long-haul Trucking
With TeleNav Track's real-time GPS locations, Powerline Freight can give customers estimated arrival times and dispatch drivers based on their exact locations, which saves fuel. The company also finds peace of mind with increased visibility and improved company policy compliance.
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“Our drivers can now complete an extra load or two per week since we have reduced unauthorized stops.”
Timco Logistics
Regional Trucking
Timco Logistics implemented TeleNav Track after rejecting the high cost of hard-wired GPS systems. They now use the timecard feature, stop alerts and breadcrumb reports which resulted in a first year revenue increase of $260,000.
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“TeleNav Track was more user-friendly, less expensive, and gave us the ability to better track our drivers as well as access a more extensive variety of reports.”
Western Towing
Vehicle Towing
Western Towing turned to TeleNav Track to monitor the locations of their drivers and view the history of all stops made, enabling them to track mileage, reduce excessive driving and cut fuel consumption. The added bonus is proving their drivers' whereabouts in case of a customer dispute.
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Field Services
“TeleNav Track solves so many issues and continues to help us out in so many ways.”
Armor Deck
Automotive
With TeleNav Track operating on cell phones the company didn't need cost-prohibitive hardwiring to their vehicles, eliminated the need for antiquated pagers, and received the added communication benefit of push-to-talk phones.
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“While workers are saving time and increasing productivity, the company has saved on costs and is able to provide even better customer service.”
Brown Electric
Utilities
To manage rising costs of its mobile workforce, its employees use TeleNav's turn-by-turn voice activated driving directions and management gets a clear view of operational productivity with the GPS tracking features.
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“This wise investment will be paying off for a long time to come.”
Diagnostic Labs
Medical Delivery
A provider of emergency and routine diagnostic laboratory services to the medical industry, Diagnostic Labs relies upon TeleNav Track to strengthen its customer relationships, improve productivity, drive down costs and reduce its administrative burden.
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“Having the system helped keep people honest. It works.”
Falcon Communications
Telecommunications
Highly dependent on its mobile workforce, TeleNav Track gives Falcon Communications peace of mind for management and technicians, boosting accountability, customer service, employee safety and cost savings.
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“We are happy with TeleNav Track, we like the fact that we can find out where technicians are at any time. It's a big customer service benefit.”
Federated Service Solutions
Installation and Repair
Federated Service Solutions turned to TeleNav Track to improve communication with technicians. Dispatchers can log onto a Web site for technicians' exact, real-time whereabouts. They also can transmit complete job details, ensure technicians are clocking in and out, and review up-to-date status information.
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“By saving even 15 minutes a day with our 44 crewmembers, we save as much as $44,000 per year.”
Fine Earth Landscape 
Landscape Service
Frustrated with an expensive and unreliable GPS solution, Fine Earth Landscape turned to TeleNav Track to improve employee accountability and reduce labor costs. Now they have all the benefits of the previous system at a lower cost, plus a high return on their investment.
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“TeleNav Track allows us to jump through hoops for our customers.”
Med-Legal
Legal Processing
TeleNav Track's timesheet and GPS features enable Med-Legal to compare electronic timesheets with a breadcrumb report that shows all stops a driver made, allowing them to confirm that a field rep was clocking in from the appropriate starting point.
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“Despite the rise in fuel costs, we are able to keep our costs down for the customer because we can do more with the same vehicles.”
National Exterminating
Pest Control
With TeleNav Track, National Exterminating knows exactly how long jobs take and can schedule appointment times more precisely, freeing up time for drivers to serve more customers. Revenue increased by $50,000 in the first six months.
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“TeleNav Track has been absolutely successful. Today, our technicians are on time to more than 99.9% of appointments.”
One Hour Air Conditioning & Heating
HVAC
One Hour Air has a unique slogan: "always on time or you don't pay a dime" and had been absorbing 15-20 percent of servicing costs. After implementing TeleNav Track they saw an immediate increase in meeting customer timeframes and now can compare timecards to TeleNav Track GPS data to improve accuracy.
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“Our productivity has improved by 10-20%.”
Route 23 Ford
Fleet Dealer
In an industry such as the automotive industry that is facing challenging times, Route 23 Ford generates significant value from a GPS solution that boosts productivity day in and day out.
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“We like that we can always find someone if we're not sure where they are or what they're doing.”
Rockledge Securities
Vehicle Security
In addition to GPS tracking and wireless timecards, Rockledge Securities uses TeleNav Track for wireless forms and wireless dispatching. The company also appreciates the reporting capabilities. They are able to pull timecard, mileage and data tracking reports to review all data at the end of the day or week.
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“Our technicians aren't driving around trying to find their way which cuts fuel usage considerably.”
Satellites Unlimited
Installation
Satellites Unlimited has 450 technicians completing more than 1,000 jobs a day. TeleNav Track helps technicians save time and reduce fuel waste by getting them to their job sites more quickly and efficiently.
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“We get everything...in a more reliable product at a better price.”
West Side Electric Company
Electrical Services
Using TeleNav Track, West Side Electric dispatchers can quickly locate and route vehicles in half the time it took previously, and now are saving approximately $13,000 per year. They also rely on GPS data in payroll and billing disputes, in addition to the safety advantages gained when they're routing technicians around icy winter conditions.
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Construction
“The knowledge of driving speeds, length and location of stops and past driving routes has proved invaluable.”
Pine Hall Brick
Paving Brick
Pine Hall Brick now has visibility into their trucking fleet with real-time Web-based tracking. And with TeleNav Track's reporting features, management is able to analyze the activities of its fleet to maximize vehicle efficiency and keep costs down.
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Government
“With such significant savings, TeleNav Track paid for itself for five years, in just the first year alone.”
Anaheim UHSD
School Bus Transportation
Anaheim Union High School District chose TeleNav Track to improve communication and monitor school bus transportation. By providing a history of all stops made, TeleNav Track enabled the district to examine ridership and completely eliminate four routes, saving the district $144,000 per year.
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“Our goal was to cover every city street every month, and we've been able to do that. It's been successful.”
City of New York
State & Local
The City of New York looked to TeleNav to improve the process of monitoring street conditions so improvements can be made quickly and efficiently. TeleNav Track provides city inspectors with customized wireless forms for easy data entry on their BlackBerry smartphones for wireless routing to the appropriate agency for corrective action.
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“Now, rather than wondering where our case workers are at 2:00 a.m., we can quickly look online to see that they have arrived safely.”
Division of Children, Youth and Families (CYF)
Family Services
TeleNav Track gives CYF peace of mind by knowing where every caseworker is at any given moment to help keep them safe. The service includes a "hot key" alert button that allows caseworkers to call for help.
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“TeleNav Track tells us where our school buses are without compromising our students' safety.”
NVUSD
School Bus Transportation
The Napa Valley Unified School District turned to TeleNav to improve communication with school bus drivers. With the GPS technology offered by TeleNav Track, the district's dispatchers are able to locate each bus to determine whether it's on schedule and to address parents' questions without interrupting drivers.
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“With this solution we can see instantly if our resources are where they should be, ensuring we make the most of our tax payer's dollars.”
Town of Babylon
State & Local
The Town of Babylon needed to better manage a wide range of municipal responsibilities including snow removal. With TeleNav Track, the exact location of snow removal equipment and clearing routes can be identified. With this real-time information a dispatcher can deploy resources to the most critical areas first.
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Healthcare
“We can quickly look online to see where our assets are and where they have traveled.”
American Mobile Imaging (AMI)
Onsite Medical Diagnostics
AMI performs x-rays for patients at their home using high-value x-ray equipment that is stored in their 65 vehicles. They credit TeleNav Asset Tracker™ with the peace of mind they have knowing where every vehicle is at any given moment. AMI also benefits from TeleNav Track's efficient dispatching to their drivers.
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“TeleNav Track seamlessly integrates with our existing communications systems. It has surpassed our initial expectations.”
TransCare
Medical Transportation
TeleNav worked with TransCare to integrate TeleNav Track with their proprietary dispatch system. From one application, dispatchers quickly locate and dispatch every ambulance in the field. In addition, TeleNav Track offers robust reporting capabilities, documenting drivers' activity.
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Professional Services
“TeleNav Track is crucial to providing our clients with an effective return on their security investment.”
Bayer Protective Services
Security
Bayer Protective Services turned to TeleNav to more effectively manage their on-site and patrol security officers. With TeleNav Track, they save $120,000 a year in supervision costs alone.
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CPG Distribution
“Along with the decrease in unnecessary overtime payouts, TeleNav has shown us significant and continual savings.”
A&R Wholesale Distributors
Food Products
Eighty-five percent of A&R Wholesale Distributors’ business is delivering food items to more than 110 school districts. TeleNav Track enabled them to standardize day-to-day operations, help navigate drivers, increase payroll accuracy and provide faster customer service which resulted in saving over 260 man hours per year.
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